Private, Inc Policy

Store Policy

  • Items that are eligible for returns may be returned within 7 days of the original purchase date for Store Credit OR Exchange and within 15 days for Exchange only. *NO CASH REFUNDS*
  • Any shoes that are Limited Edition, Quick Strikes, or have a Release Date only be purchase with CASH/DEBIT and are FINAL SALE. (For example.. Retro Jordans, Yeezys, NMD, UltraBoost, Rihanna Creeper/Slides, etc.)
  • Items bought from promotions, flyers, discounts, or clearance sections are FINAL SALE.
  • Items that have been worn are not eligible for Return, Exchange, or Store Credit. (Product must be accompanied by original receipt and original packaging. (No Exceptions)

Phone Purchases / RSVP

  • All Retro Jordan's, Quick Strike, Collaborations or Limited shoes are not refundable. Once the transaction has been finalized by phone, it is considered Final Sale.
  • Phone or RSVP products can be exchanged 7 days of Purchase, items must exceed or have equal value.

Gift Cards

  • All Gift Cards must be purchased with CASH only.
  • Available from $25-$200 in increments of $25.
  • Gift Cards are not eligible for refund.

Shipping Orders

  • In-State shipping: +$10.00
  • Out-Of-State shipping: No Tax on Item & +$15.00
  • If multiple shoes are being purchase for shipping; Each additional shoe purchased will be $5.00 added to the original shipping fee.
  • (We Do Not Ship outside of the United States, No shipping to Alaska, Hawaii, or Puerto Rico)